BitBns Users Drag Management to Court for Justice: Exclusive

As a seasoned crypto investor with years of experience navigating the volatile and often unpredictable world of digital assets, I find myself deeply concerned about the ongoing saga surrounding BitBNS, a once-promising Indian crypto exchange that has now become synonymous with mismanagement and operational misconduct.


The Indian cryptocurrency exchange, BitBNS, has been served a legal notice due to users’ complaints about frozen funds and questionable operations. This situation resembles that of WazirX, another Indian crypto platform, where users are struggling with poor management and accusations of unscrupulous behavior by the owners, leaving many in a difficult financial position.

On December 5, 2024, Advocate Aman Rehaan Khan submitted a troubling disclosure detailing numerous service issues that significantly affected the financial security and psychological health of its users. Remarkably, The Crypto Times obtained exclusive rights to review the legal notice, filed against BitBNS management by as many as 34 users.

The accusations involve limitations on account access, delayed withdrawal processing, and unwarranted transactions. Users are now urgently calling for rectifying measures and reimbursement since they relied on the platform only to experience significant operational problems.

BitBNSControversy: From Glitches to Grievances

For individuals not familiar with this matter, BitBNS is a significant cryptocurrency trading platform based in India, established in 2017. However, since December 15th, 2022, numerous users have encountered difficulties withdrawing their funds from the site. The exchange has provided flimsy explanations like attributing the issues to technical malfunctions; yet, these problems have only grown larger over time.

On June 27, 2023, multiple investors discovered their account balances to be zero, leading BitBNS to temporarily stop all withdrawal requests due to another system malfunction.

The string of deceptions at the exchange persisted; unfortunately, the disclosure in March 2023 that BitBNS suffered a hack in February 2022 and lost $7.5 million wasn’t the first time they concealed crucial information. They initially presented it as a maintenance problem instead.

In the current situation, due to delays over an extended period and emotional distress felt by over thirty users, Bitbns customers are now choosing to take legal action as the platform has halted withdrawals and engaged in questionable business practices.

The trading platform is facing allegations for numerous infractions, such as disregarding user agreements, consumer protection regulations, and essential principles governing financial services. The behavior exhibited by the platform is seen as intentional and potentially harmful withholding of user funds, causing unparalleled financial instability among its users.

BitBNS Users Want Immediate Actions

Users are now calling for swift action and justice, including the activation of cryptocurrency withdrawals within a 21-day timeframe. They also request a daily withdrawal limit of INR 5 lakhs to ensure a fair chance for users to manage their funds as needed.

Final Thoughts

In simple terms, this legal announcement is a significant point for cryptocurrency services operating in India, emphasizing the immediate importance of strong security measures for users and clear business operations.

Lately, users have encountered various issues with prominent Indian cryptocurrency platforms such as WazirX, CoinDCX, and BitBNS. These troubles have occurred quite frequently, making it evident that a solid legal framework for cryptocurrencies is urgently needed in India at this time.

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2024-12-06 17:08