Hong Kong Banks Urged to Develop Workforce Strategies for AI Era

As an analyst with extensive experience in the financial industry, I strongly believe that the Hong Kong Monetary Authority (HKMA) is taking a commendable approach to address the impact of artificial intelligence (AI) on banking jobs. The proactive measures being taken by some banks to reskill their staff for new roles is a positive sign that shows adaptability and resilience in the face of technological advancements.


The Hong Kong Monetary Authority (HKMA) is assessing how artificial intelligence (AI) influences banking occupations. The central bank advises financial establishments to devise staffing plans as AI starts shaping the sector.

Arthur Yuen, the Deputy Chief Executive of HKMA, pointed out that some banks have begun retraining 2% of their workforce for new roles in response to technological developments. Previously frontline staff members have shifted to departments such as wealth management, risk management, and compliance. This strategy is viewed as a forward-thinking approach to adapting to technological progressions.

The Hong Kong Monetary Authority (HKMA) has recently revised its Supervisory Policy Manual on Competence and Ethical Behavior, offering additional instructions. Notable recommendations are detailed in the most recent #inSight publication:

— HKMA 香港金融管理局 (@hkmagovhk) May 23, 2024

Study on AI’s Impact and Future Plans

The Hong Kong Monetary Authority (HKMA) has revised its Supervisory Policy Manual to provide banks with directions on staff development. It is recommended that banks invest in employee education and formulate plans to tackle their workforce requirements.

The Hong Kong Monetary Authority (HKMA) plans to carry out research on how artificial intelligence (AI) influences various jobs, offering industry insights that can help workers adapt to new positions.

As a researcher focusing on workforce development, I would highlight Arthur Yuen’s perspective that it is crucial for employees to upgrade their skills in order to effectively collaborate with technological advancements. In the context of the Hong Kong Monetary Authority (HKMA), my analysis reveals their commitment to assisting the banking industry in fully leveraging technology while mitigating potential labor market repercussions.

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2024-05-23 21:08