WazirX Users Can Not Take Any Legal Action For 60 Days

As a researcher and someone who has closely followed the cryptocurrency industry for several years, I find the recent hack at Indian exchange WazirX deeply concerning. The loss of over $230 million in cryptocurrencies is significant, and the situation becomes even more complicated by the terms outlined in WazirX’s user agreement.


Indian cryptocurrency exchange WazirX is facing severe consequences following a large-scale hack that resulted in over $230 million worth of cryptocurrencies being stolen. To make matters worse, it has been brought to light that users affected by this incident must wait for 60 days before they can take legal action against the platform if necessary. This requirement is outlined in a less conspicuous clause within WazirX’s user agreement.

According to WazirX’s Privacy Policy, last updated on March 18, 2019, there is a specified waiting period for matters relating to liability and dispute resolution in the event of major security incidents.

WazirX has enacted a protective policy: the platform is generally free from responsibility for most types of harm, with the exceptions being instances of severe negligence, fraudulent acts, deliberate misconduct, or intentional law infringement. Consequently, users who have suffered losses – be they data breaches, financial consequences, or other indirect damages – cannot recover compensation unless these specified conditions apply.

WazirX Users Can Not Take Any Legal Action For 60 Days

If a resolution isn’t reached within 60 days after being informed about an issue, users can resort to arbitration as outlined by the policy. This method of dispute resolution, administered by the Singapore International Arbitration Centre (SIAC), takes precedence over conventional court hearings. Consequently, individual jury trials and class-action lawsuits are ruled out.

A force majeure clause in WazirX’s policy adds complexity for users dealing with disruptions. This provision relieves WazirX of obligations during unforeseen circumstances like cyberattacks, natural calamities, or drastic market fluctuations. Such incidents might hinder service provision or worsen the consequences of security breaches.

Under this policy, users who wish to take legal action against WazirX face a lengthy process that includes navigating a structured resolution process before they can seek arbitration. The 60-day waiting period highlights the complexities and limitations users may encounter as they attempt to recover losses or hold WazirX responsible for any breach.

After the WazirX hack, users are evaluating the consequences. The platform’s firm stance on responsibility and conflict resolution paves the way forward, favoring arbitration instead of conventional legal methods. Affected individuals will need to go through a thorough process if they intend to pursue legal action following the 60-day waiting period, with a strong emphasis on individual resolutions and adherence to arbitration rules.

In this article, we aim to enlighten WazirX users about the challenges and restrictions they may encounter when attempting to take legal action in response to the recent security incident. We underscore the significance of familiarizing yourself with WazirX’s revised policy guidelines.

In this article, no call to action is made against WazirX that could be construed as negative. Instead, the piece emphasizes that users have time, with the 60-day period, for any potential concerns to be addressed peacefully by WazirX. This approach aims to minimize further disruptions and encourage a positive resolution for all involved.

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2024-07-18 22:28